Reporting


Please note the following blurb taken directly from AdWords help files:

http://adwords.google.com/support/bin/answer.py?answer=6352

Currently, Google can report only conversions for ads shown on Google and some Google Network sites or products. This means that not all conversions originating from your AdWords ads will be reported. However, your conversion rate, cost-per-conversion, cost-per-transaction, and value / click are adjusted to reflect only those sites from which we can track conversions.

In addition, remember that Google AdWords conversion tracking only reports conversions that occur within 30 days of an ad click. If a customer converts after the 30 days have passed, we don't report that conversion. When viewing conversions for a specified time period, note that conversions are assigned to the date on which the ad click occurs, not the date on which the conversion occurs. Also, we won't be able to report conversion for users who disable cookies.

In other words…Google admits that their PPC reporting numbers can be are way off!

Jacob Nielsen's recent Alertbox article nicely brings out the importance of using several different graphs when analyzing data.   

Visualizing Web Analytics Data: Drooping Tail and Log-Log Charts

"Summary: Using a linear diagram to plot data from website traffic logs can lead you to overlook important conclusions. Sometimes advanced visualizations are worth the effort."

After seeing another visual perspective on site traffic, Jacob formulates the following question:

"So, what would happen if our sample site could wag its traffic tail up to the straight line representing the traffic potential the theory predicts?" 

He theorizes that they could double traffic and increase page views by adding enough new pages to the site.  He eventually concludes that adding a large volume of new content would not be cost effective. 

I have no problem with his thinking, however, this is not the "only" possible solution, nor should it be the end of his digging.

There are several other cost effective ways of doubling site traffic and page views.  Here are a couple:

  • Natural SEO
  • Assuring site spiderability
      

More often than not, large sites have several technical problems when it comes to being open to the search engines.  One possible solution could be as simple as correcting a typo on the "robots.txt" file that is preventing proper site indexing.  

This was the exact problem of a Fortune 500 company that we had consulted two years ago. 

Imagine the traffic, page views and revenue that was lost during a time span of about a year.  The actual cost of finding and fixing the problem was pennies compared to the total loss of revenue.  

I'm sure that it was an embarrassing relief for them.

Is your site being properly indexed in the search engines?  Large or small, being fully indexed makes all the difference in the world.

Natural SEO is another often neglected tool which opens up a site to more traffic and page views.  It's also possible to have a site that is technically "wide open" to the engines, and yet "tightly closed" due to a lacking or improper SEO effort.  I've seen nicely optimized sites that are fully open to the search engines suffer in rankings and traffic due to weak off-page SEO efforts.

Are you scratching your head with a similar problem?  If you are, you're not alone.  It happens all the time.

Never fear…there are solutions for those who want an edge over the competition.

Yeah, I know…this wasn't the point of his article. 

PS. This post is not meant to take a cheap shot at Mr. Nielsen. 

I digress…

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